Existing Customers
We want you to know that we are here whenever you need us.
Most functions can be accessed via the Client
Services Panel.
Client Services
Panel: Gain access to your toneee.com services,
including the ControlCentre, ServiceCentre, Domain Manager,
AuthorizeNet, Gee-O, and GotVMail.
Support
Ticket: If you can't find the answer you're
looking for, submit a Support Ticket and your answer will
be reviewed by a live technical support specialist within
a few minutes. Our support ticket area is now located within
the ServiceCentre.
Live Chat
Support: Speak to a sales or support representative
in under 1 minute if available. No special equipment is
needed and chatting is typically the fastest
option if we're online. An icon on the far
right of this page will indicate whether we are available
via Live Chat.
Telephone Support: Is
your issue unique and easier to state over the phone? Call
us anytime at 678-367-6493, Opt 4. During peak and after
hours, you may be provided with an option to leave a voice
message, which will be delivered immediately to the appropriate
personnel. Response time is nearly as fast as sending a
ticket.
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Frequently Asked Questions
I am NOT a customer yet; where can I find assistance?
We have an area designated to assist you. Please click here.
How do I set up my Microsoft Outlook or Outlook Express
account? You may review instructions here:
How do I login to my account? Select My
Account from the above menu.
How do I retrieve my password? This depends
on the system you wish to regain access to. Most systems have
a "Forgot password" option on the login page. Select
My Account from the menu
in the upper right corner, select the area in question, and
then look for the Forgot Password option.
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